Privacy Policy

Information We Collect

We collect information you provide directly to us, such as your name, phone number, email address, and vehicle details when you call, email, visit our shop, or otherwise communicate with us to request service or schedule an appointment.

When you visit the Site, we and our service providers may automatically collect certain information, including your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We do not currently use contact forms or account registration on the Site, so we only receive personal information you choose to share with us directly.

Cookies and Tracking Technologies

We use Google Tag Manager (GTM) to help manage analytics and marketing tags on the Site. GTM may load scripts that use cookies, pixels, and similar technologies to collect information about your browsing activity and device. The specific data collected and how it is used depends on the tags configured through our GTM container.

Google Tag Manager and any tags loaded through it may share data with Google and other third-party services in accordance with their own privacy policies. We do not control the data practices of these third parties, and we encourage you to review Google's privacy policy for more information.

You can manage or disable cookies through your browser settings. Some parts of the Site may not function as intended if cookies are disabled.

How We Use Your Information

We use the information we collect to provide and improve our auto repair services, schedule appointments, communicate about your vehicle, respond to your inquiries, and understand how visitors use the Site so we can improve its content and performance.

We do not sell your personal information. We do not share your personal information with third parties except as needed to fulfill services you have requested, to operate and improve the Site, or as required by law.

Third-Party Services

The Site includes content and links from third-party services that may collect data according to their own privacy policies. These include:

• Google Tag Manager: used to manage analytics and marketing tags.
• Google Maps: embedded on our Contact page to display our shop location. Google may collect data when you interact with the map.
• Social Media Links: links to our profiles on Facebook, Instagram, and Google. Clicking these links will take you to third-party sites governed by their own privacy policies.

Hosting and Data Storage

The Site is hosted and its backend services are provided by Lovable Cloud, which uses industry-standard infrastructure to help keep the Site available and secure. Any data stored through the Site is held in accordance with our service providers' security practices. We do not store sensitive payment or financial information on the Site.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Analytics and log data may be retained for shorter periods in accordance with our service providers' policies.

Your Choices and Rights

You may choose not to provide certain personal information, though that may limit our ability to respond to service requests. You can manage cookies and tracking preferences through your browser settings and by using opt-out tools provided by Google for its analytics and advertising services.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, or opt out of the sale of their personal information. We do not sell personal information. To exercise your rights, contact us using the information below.

Children's Privacy

The Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

Contact Us

If you have questions about this privacy policy or our data practices, contact us at (661) 900 4740 or visit our shop at 3905 Gilmore Ave. Suite 2, Bakersfield, CA 93308.